This Shipping and Delivery Policy applies to every purchase made on https://www.nextair.live, the Platform operated by nextAIR (“Platform Owner”, “we”, “us”).
We do not ship physical goods
nextAIR sells digital subscriptions and digital study material only — online practice, predicted mock tests, analytics, adaptive coaching and downloadable/viewable study notes. There is no physical product at any point in the transaction. Accordingly:
- No order is dispatched through a courier company, speed post or any other logistics partner.
- No delivery address is required, collected or used, and there is no doorstep delivery or doorstep rejection.
- No shipping, delivery, packaging or handling charge is levied at any time. The price shown at checkout is the total amount payable — inclusive of all applicable taxes, with nothing added to it.
How your purchase is delivered
Delivery is electronic and immediate. On successful confirmation of payment by the payment gateway:
- Your paid plan is activated on the account registered on the Platform, normally instantly and in any case within 24 hours of payment confirmation.
- Delivery of our services will be confirmed on your email ID as specified at the time of registration, along with your order/transaction reference.
- You access the Services by signing in at https://www.nextair.live with that registered account, from any device with an internet connection.
Access continues for the period you paid for — twelve months for a plan, or the period stated on a note — as described in our Terms and Conditions. Nothing auto-renews.
If your access is not activated
If payment has been debited but your paid access has not been activated within 24 hours, write to nextair.neet@gmail.com with your registered email address and transaction/payment ID. We will restore access, or refund you under the Refund and Cancellation Policy.
Returns
Because nothing physical is delivered, returns and exchanges are not applicable. Cancellations and monetary refunds for eligible cases are governed solely by the Refund and Cancellation Policy.
Contact
nextAIR
Email: nextair.neet@gmail.com
Contact Us page